This policy explains exactly how customers download and access their digital products after completing a purchase on EasyDownloads.
All products sold on EasyDownloads are 100% digital and are delivered instantly and automatically after successful payment on our website.
1. What Happens After You Complete Your Purchase?
Once your payment is successfully completed on easydownloads.co, the delivery process starts immediately and automatically.
Step-by-step process:
- You complete your checkout on our website.
- Your payment is confirmed instantly.
- You are automatically redirected to a secure download page.
- This download page contains:
- Instant access to the digital products you purchased
- Download buttons and/or access links
- Direct Canva links (if your product includes editable templates)
- Simple instructions for access and use
There is no waiting time, no manual approval, and no email delay required to access your purchase.
2. Accessing the Download Page
The download page appears immediately after checkout.
Important information:
- The page is generated specifically for your purchase
- Access is granted only after successful payment
- Delivery occurs within seconds
⚠️ Important:
Do not close your browser immediately after payment. Make sure you reach the download page and save your files or access links.
3. Downloading Digital Files
If your purchase includes downloadable digital files (such as PDFs, ZIP files, guides, or resources):
How to download:
- Locate the download button(s) on the download page
- Click the button
- The file will download directly to your device
- Save the file to a secure location on your computer or cloud storage
Unless otherwise stated, digital files can be downloaded instantly and without restrictions.
4. Accessing Editable Canva Templates
If your product includes editable Canva templates, access is provided through direct Canva links displayed on the download page.
How Canva access works:
- Click the Canva access link provided
- You will be redirected to Canva
- Log in to your Canva account (or create a free account)
- Click “Use template”
- The template will be copied into your personal Canva workspace
Once copied, the template is saved to your account and ready to use.
5. Editing & Customizing Canva Templates
After the templates are added to your Canva account, you are free to:
- Edit all text
- Change colors
- Modify layouts
- Replace images
- Adjust fonts (depending on the template)
- Duplicate designs for repeated use
A free Canva account is sufficient for most templates unless clearly stated otherwise in the product description.
6. Saving Your Access (Customer Responsibility)
After accessing your products, we strongly recommend that you:
- Download all files immediately
- Save Canva templates to your Canva account
- Bookmark important access pages if needed
- Store files securely on your device or cloud storage
Once access is granted, it is the customer’s responsibility to ensure their files and templates are properly saved.
7. What If You Accidentally Close the Page?
If you close the download page before saving your files or links:
- Check your email inbox for any access confirmation (if applicable)
- Try returning to the checkout success page if still open
- Contact our support team for assistance
Our team can help verify your purchase and guide you through accessing your content again.
8. Common Access Issues & Solutions
Issue: Canva link does not open
Solution:
Ensure you are logged into Canva and click “Use template” when prompted.
Issue: File does not download
Solution:
Check your browser’s download settings or try a different browser or device.
Issue: Page did not load correctly
Solution:
Refresh the page once or check your internet connection.
9. No Physical Delivery
EasyDownloads does not sell or ship physical products.
- No shipping
- No tracking numbers
- No postal delivery
- No courier services
All products are delivered digitally and online only.
10. Support & Assistance
If you experience any difficulty accessing or downloading your purchase, our support team is available to assist you.
Contact Information
Physical Address
OFFICE 751
3 FITZROY PLACE
1/1 SAUCHIEHALL STREET
FINNIESTON
GLASGOW CENTRAL
UNITED KINGDOM
G3 7RH
Phone Numbers
+44 7911 482637
+44 7425 908164
Email Addresses
Contact@easydownloads.co
Support@easydownloads.co
11. Policy Acceptance
By completing a purchase on EasyDownloads, you confirm that you understand and accept the download and access process described in this policy.
Because all products are delivered instantly in digital format, access is considered complete immediately after payment.